Shipping & returns

Shipping

• France (mainland, Monaco, Andorra): standard shipping free (48 to 72 hours after dispatch, tracked parcel).
• European Union & Switzerland: €25, tracked shipping.
• United Kingdom: €25, tracked shipping.
• Nearby international (Norway, Iceland, Turkey, North Africa, non-EU Eastern Europe): €39, tracked shipping.
• Rest of the world: €69, tracked shipping.
• Handling: your order ships within 1 to 2 business days.
• Tracking: you receive a tracking number by email as soon as your order ships.

The display ships in reinforced packaging designed to protect the panel during transport. The exact rate is shown at checkout based on your delivery address. For deliveries outside the European Union, local duties or taxes may apply depending on your country.

Returns & withdrawal

You have 14 days after delivery to exercise your right of withdrawal, no justification needed.

• Contact us via the Contact page to start the return.
• Send back the complete display (stand, adapter, guide) in its original packaging.
• Full refund within 14 days of receiving the return.

Warranties

• 2-year legal conformity warranty — if the display has a defect, we repair it, replace it or refund you.
• Hidden defects warranty — in accordance with articles 1641 et seq. of the French Civil Code.

A question?

Our support team replies quickly, in French and English. Visit the Contact / Support page.